Hamelin Pool Caravan Park

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Terms and Conditions & Privacy Policy

📜 Terms & Conditions – Hamelin Pool Caravan Park

Last Updated: [Insert Date]

Welcome to Hamelin Pool Caravan Park. By making a booking, staying with us, or using our website https://hamelincaravanpark.com.au, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Bookings & Payments

  • All reservations must be confirmed with valid contact details and payment details.

  • Full payment may be required at the time of booking. Some bookings may allow part-payment or deposit.

  • Prices are subject to change without prior notice, but confirmed bookings will be honoured at the agreed rate.

2. Check-in / Check-out

  • Check-in time: 2:00 pm onwards

  • Check-out time: 10:00 am

  • Late check-out may incur additional charges and is subject to availability.

3. Cancellation & Refund Policy

  • No Refund 6 Months Credit will be given

4. Guest Responsibilities

  • Guests are expected to respect fellow visitors and staff, follow park rules, and maintain cleanliness.

  • Quiet hours: 10:00 pm – 7:00 am (Silent Time).

  • Damage to property, facilities, or equipment caused by guests or their pets may be charged to the guest.

  • Children must be supervised at all times, especially in the swimming pool and BBQ areas.

5. Pets

  • Hamelin Pool Caravan Park is pet-friendly.

  • Pets must be kept on a leash, cleaned up after, and not left unattended.

  • Management reserves the right to refuse or remove pets causing nuisance or safety concerns.

6. Facilities & Services

  • Facilities such as swimming pool, laundry, ablutions, free WiFi, and BBQs are provided for guest use.

  • Use of facilities is at your own risk. Children must be supervised at all times.

  • The park is not liable for service interruptions (e.g., WiFi, power, water) caused by external providers.

7. Liability

  • Guests use the park, facilities, and amenities at their own risk.

  • Hamelin Pool Caravan Park is not liable for loss, theft, damage, or injury sustained during your stay.

  • Vehicles, boats, and trailers must be parked in designated areas at the owner’s risk.

8. Website Use

  • Content on our website is for general information and booking purposes only.

  • Unauthorised use of this website may give rise to a claim for damages.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Western Australia.

  • Any disputes shall be resolved under the jurisdiction of the courts in Western Australia, Australia.

🔒 Privacy Policy – Hamelin Pool Caravan Park

Last Updated: [Insert Date]

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Personal details (name, email, phone number, address).

  • Booking details (dates, accommodation type, payment information).

  • Vehicle or trailer information if relevant to your stay.

  • Technical data when you use our website (cookies, IP address, browser type).

2. How We Use Your Information

Your information may be used to:

  • Process and manage bookings.

  • Communicate with you regarding reservations, enquiries, or promotions.

  • Improve our services and customer experience.

  • Comply with legal or regulatory obligations.

3. Sharing of Information

  • We do not sell or rent personal information to third parties.

  • Data may be shared with trusted service providers (e.g., payment processors, booking platforms).

  • We may disclose information if required by law or for safety/security reasons.

4. Cookies & Tracking

  • Our website may use cookies to improve user experience and analyse site performance.

  • You can disable cookies in your browser settings, though some features may not work properly.

5. Data Security

  • We take reasonable measures to protect personal information from misuse, loss, or unauthorised access.

  • However, no online transmission or storage system is 100% secure.

6. Your Rights

  • You may request access to, correction, or deletion of your personal information.

  • To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

  • Our website may include links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hamelin Pool Caravan Park
Hamelin Pool WA 6532, Australia
đź“ž +61 899429505